Water Department

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Location and Hours

City of Richmond City Hall Annex
600 Morton Street
Richmond, TX 77469
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24-Hour Emergencies - (281) 342-0559

(For questions regarding your water utility services or bill, please call our Customer Service Department at (281)342-5456.)

"Dedicated to the City of Richmond, who should have implicit faith that the water thay drink is safe."

Department Description
The Water Department is responsible for the comprehensive management and maintenance of both the operations and distribution system




Water Quality Reports

The City of Richmond serves drinking water that meet or exceeds all Federal (EPA) drinking water requirements.

The EPA requires us to “mail or otherwise directly deliver” one annual water quality report to our consumers by July 1st of each year. These reports are based on calendar-year data for the previous year.

This report is a summary of the quality of the water we provide our customers. The analysis was made by using the data from the most recent EPA required tests and is presented in the reports below. We hope this information helps you become more knowledgeable about what is in your drinking water. Printed copies of the Water Quality Report can be requested from the Public Works Department at 281-342-0559.

Current Report - 2018 - Water Quality Report (Including City and MUDs 121, 140 & 187)

2017 - City of Richmond / Fort Bend Mud 121 / Fort Bend Mud 140 / Fort Bend Mud 187

2016 - City of Richmond / Fort Bend Mud 121  / Fort Bend Mud 140 / Fort Bend Mud 187


Water Hardness 

What is hard water?

Hard water describes water containing dissolved “hardness” minerals above 1 GPG. Dissolved calcium and magnesium are most often responsible for hard water.

How is water hardness measured?

Most water hardness testers measure or report hard water in grains per gallon, but some laboratories use milligrams per liter, or parts per million.

The City of Richmond water hardness is 118 mg/l, or 6.90 grains per gallon. This would mean the water is measured at moderately hard.

Water Hardness Report - Texas Department of State Health Services

water hardness chart _________________________________________________________________________________________________ 

Chloramine Conversion Public Notice

The City of Richmond will be changing the disinfectant that we use from chlorine to chloramines to disinfect its public drinking water in September 2017. Please see the links below for further information.