This form is intended for reporting non-emergency Public Works issues. Do not use this form to report an emergency. For urgent matters, please call the Public Works 24-hour emergency line at (281) 342-0559.

Please note: Submissions are monitored Monday–Friday, 8:00 a.m. to 5:00 p.m. Requests sent after hours will be addressed the next business day. Your request will be reviewed in the order it is received. A City Employee may contact you for more details while investigating your concern.

Please provide as much information as possible to help us quickly locate and address the issue.

If you smell gas outdoors:

Call CenterPoint Energy at 800-752-8036 and say “Emergency.” This will connect you directly to a live representative.