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Utility Billing System Down For Maintenance and Upgrades

Post Date:01/24/2019

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The City of Richmond Utility Billing System will be down for planned maintenance and upgrades on Monday January 28th and will be back up and operational Tuesday January 29th. This planned down time will effect walk-in payments at city hall and online utility payments. Account lookup will not be available for walk-in payments at city hall but payments may still be made in person with a current bill. Online utility payments will be completely unavailable for the day. We apologize for any inconvenience. If you have any questions please call (281) 342-5456. 


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